Customer Care
AI-Powered Customer Service Excellence
Our intelligent, all-in-one AI-driven customer service solution streamlines interactions across multiple channels—voice, chat, video, and email—enhancing efficiency and customer satisfaction.
Omnichannel Support
AI-Powered Assistance
Smart Routing & Workflow
Advanced AI Quality Assurance
Secure & Scalable
Recognized by Industry Leaders
Decentralized Digital Communication
Main performance metrics highlight our industry impact:
60%
of Taiwan's top 15 financial holding companies, 9 have chosen us.
70%
Comprehensive communication functions.
95%
Customers Over 1,000 enterprises.
TOP
15
Customer Group 400 contracts with over 10 years of repeat renewals.
Financial Management and Maintenance Solution
Robust Virtual Communication Network
Accelerate your customer care and deploy our solution flexibly.
Customer Service Staff
Voice/Video Self-Service Multi-Channel Services
Customer Service Software Phone and Service Web Interface
AI Integrated Services
Customer Service MMCC AI Integration with 3rd Party Applications
Customer Service Supervisor
Real-Time Monitoring of Customer Service Agents' Status
Scheduling System
Historical Reports
Call Recording Monitoring/Quality Inspection Evaluation
System Administrator
Management Interface
Workflow Design Interface
Real-Time Workflow Monitoring
Abnormality Alerts
Multi-Channel, Multi-Media All-Round Service.
Taiwan #1 Customer Care Application
A complete solution for building a better relationship with your customers.
Smart, Scalable, and Effortless Customer Service
Full Functionality, High Flexibility, and No Wasted Investment
A smart, scalable platform for seamless operations and AI-powered support—helping businesses focus on customers, not complexity.
